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FAQ's

The issuing of fixed penalty notices is one of the means by which the problem of littering and dog fouling offences are being tackled by local authorities across the UK. Since the smoke free legislation came into force in 2007, there has also been a decline in street cleanliness due to an increase of cigarette waste. This is reflected not only in the statistics but also in environmental quality surveys that record cigarette waste as being the most prevalent waste upon our streets.

Set out below are some of the more common Q & As associated with Fixed Penalty Notices.

How can I fill a prescription without having to come into the pharmacy/remaining contactless?


1. Fax: Ask your doctor to fax the prescription directly to (587) 689-3016. 2. Transfer: Call us at (780) 391-1315 with the number of your old pharmacy and the medications you would like. We will take care of the rest. 3. Refills: Call us at (780) 391-1315 or order refills through the PharmaConnect app. If you require assistance setting up the App for the first time, please give us a call. Electronic payment can be made through E-transfer, WeChatpay/Alipay/UnionPay, and through our wireless payment terminal We also offer curbside pick up free delivery for prescriptions




Is there a delivery fee?


Delivery is free for prescription medications. We will do daily deliveries to most of Edmonton and in most cases we are able to do same-day delivery.




Can pharmacists prescribe medications and directly bill my insurance?


Our pharmacists can prescribe many prescription medications to help manage your chronic condition(s) or to treat your minor ailments. We can directly bill your insurance company, and we can work with you to find a medication that is covered by your insurance. Prescribing will only be done at the discretion of the pharmacist after proper assessment of your condition.